Please read these terms and conditions carefully before using the services of Narayanpet Looms. By accessing or using any part of our website or services, you agree to be bound by these terms. If you do not agree with any part of the terms, please refrain from using our services. These terms comply with the provisions of the Information Technology (Intermediaries Guidelines) Rules, 2011, under the Information Technology Act, 2000.
In this document, references to “you” or “user” refer to the end user accessing the website, its content, and services. “Service Providers” refers to third-party vendors, and “we,” “us,” or “our” refer to Narayanpet Looms and our website, narayanpetlooms.in.
1. Overview:
- a) in is the official e-commerce platform of Narayanpet Looms.
- b) Usage of the website constitutes your unconditional acceptance of these terms. Narayanpet Looms reserves the right to reject or revoke user registration without assigning any reason.
2. Account Registration and Security:
Upon registration, you will receive login credentials. You are solely responsible for safeguarding this information and any activity under your account. You agree to promptly notify Narayanpet Looms of any unauthorized use or breach of security and ensure proper sign-out at the end of each session. We are not liable for any loss resulting from failure to comply with this clause.
3. Services Offered:
Narayanpet Looms offers the ability to purchase original, handloom-based merchandise via narayanpetlooms.in. Product purchases are subject to additional policies (e.g., Return Policy, Cancellation Policy) accessible at www.narayanpetlooms.in/faqs. These policies are deemed part of these terms.
4. Limited License:
Users may not modify, reverse engineer, reproduce, distribute, or commercially exploit content from narayanpetlooms.in without prior written permission. Limited personal use is permitted with proper attribution.
5. User Responsibilities:
Users agree to use the website lawfully. Prohibited activities include, but are not limited to:
- a) Harassment, defamation, or threats.
- b) Uploading offensive or infringing material.
- c) Sharing files containing viruses or malicious software.
- d) Violating intellectual property rights.
- e) Participating in scams or unauthorized marketing activities.
- f) Engaging in activities that violate laws or website guidelines.
6. User Warranties:
By submitting content, you warrant that you own or have rights to the material and that it does not infringe upon third-party rights. You further affirm that no legal claims are pending related to the submitted content.
7. Product Accuracy Disclaimer:
Narayanpet Looms does not guarantee exact replicas of product images shown on the website due to lighting, device resolution, and handmade nature. In some cases, minor adjustments may be required. Customers will be notified for approval before such changes.
8. Intellectual Property:
- a) Unless otherwise noted, Narayanpet Looms retains ownership of all intellectual property on narayanpetlooms.in, including design elements, code, and content.
- b) You retain rights to content you submit, but by posting publicly, you grant Narayanpet Looms a non-exclusive license to display or use it.
9. External Links:
The website may contain links to third-party sites. Narayanpet Looms is not responsible for the content or practices of these sites. Users should independently verify the reliability of external information.
10. Indemnity:
You agree to indemnify and hold harmless Narayanpet Looms from any claims, damages, or losses resulting from your misuse of the website, violation of these terms, or infringement of rights.
11. Pricing:
All product prices are listed in INR and are subject to change at the discretion of Narayanpet Looms without prior notice.
12. Shipping and Delivery:
Ownership and risk of goods transfer to the buyer upon dispatch from our warehouse. Delivery timelines may vary.
13. Termination:
- a) Narayanpet Looms reserves the right to terminate user access for violations of these Terms.
- b) Termination does not waive any due payments or liabilities.
- c) Content related to terminated accounts may be deleted.
- d) You remain liable for transactions completed prior to termination.
14. Governing Law:
These terms shall be governed by Indian law. Any disputes shall be subject to the jurisdiction of courts located in Bangalore, India.
15. Severability:
If any part of these Terms is deemed invalid, the remaining provisions shall remain in full force.
16. Reporting Abuse:
Users are responsible for the content they upload. To report any violation or abuse, please contact support@narayanpetlooms.in.
Unauthorized Charges:
If you see unauthorized charges on your card from narayanpetlooms.in, please confirm with others in your household or team. If unrecognized, report the incident within 60 days for investigation.
Fraudulent Orders:
Narayanpet Looms reserves the right to cancel suspicious or fraudulent orders, including price mismatches and stock errors. You may be contacted for verification. Canceled orders will be refunded to the original payment method.
Pricing Errors:
Despite best efforts, product pricing may sometimes be inaccurate. Orders with pricing discrepancies may be canceled, and customers will be informed.
Promotions, Offers & Campaigns:
- Discounts apply to the order total after taxes.
- Only one voucher or discount code can be used per order unless otherwise specified.
- Discount codes are non-transferable and issued to individual accounts.
- Refunds will be issued to the original payment method or via bank transfer (for COD).
- Campaigns and offers are subject to specific terms, available on the promotion page.
- Narayanpet Looms reserves the right to withdraw, modify, or extend promotional offers at its discretion.